Question 1

Can Canviq automatically create GitHub issues from survey feedback?

Accepted Answer

Yes. Set a rule in Canviq settings (for example, PMF answer is not "very disappointed" or vote count exceeds 50) and Canviq opens a GitHub issue automatically when a response matches. The issue gets the original feedback text, the respondent's segment, any relevant labels, and a link back to Canviq.

Question 2

What GitHub permissions does Canviq need?

Accepted Answer

Just issues: write on the repositories you configure. Canviq connects via a GitHub App installation, not a personal access token, so it touches only what you explicitly grant. No access to code, pull requests, or repository secrets.

Question 3

How does bidirectional status sync work?

Accepted Answer

When you close a GitHub issue, the linked Canviq board item moves to Shipped. Reopen it and the status rolls back. Canviq receives these updates via webhook, so the board stays current without anyone manually updating it.

Question 4

Does Canviq support Jira in addition to GitHub?

Accepted Answer

Yes. Jira works through the same rules engine as GitHub. You can set priority, story points, and epic linking per rule. If your team uses both tools, you can route different feedback categories to each.

Question 5

Can I control which responses create GitHub issues?

Accepted Answer

Fully. Rules filter on PMF answer, sentiment score, submission category, segment, vote count, or combinations. You can also cap how many issues are created per repository per day to avoid flooding the backlog.