Question 1

What is a public feedback board?

Accepted Answer

A page where your users submit ideas and problems, vote on what matters most, and watch status update as your team works through the list. Canviq's board is public by default. Anyone can see and vote without logging in. Submissions can come from users directly or from PMF survey open-text responses that Canviq surfaces automatically.

Question 2

Do users need an account to submit feedback?

Accepted Answer

No. Submitting and voting do not require an account. If a user wants notifications when their submission ships, they provide an email. That is optional. The lower the friction to submit, the more signal you get.

Question 3

How does voting work?

Accepted Answer

One upvote per person, tracked by session and email to prevent duplicates. Admins can see vote counts and the voter list. Vote counts are visible on the board. If you have connected GitHub, high-vote submissions can automatically open a GitHub issue via the rules engine.

Question 4

How does the board connect to PMF survey results?

Accepted Answer

When a PMF survey response scores low or contains useful open-text feedback, Canviq can surface it as a votable board submission. Your board shows not just what users are asking for, but also which requests overlap with users who are closest to churning.

Question 5

How does the status workflow work?

Accepted Answer

Items move through six states: Open, Under Review, Planned, In Progress, Shipped, Declined. When status changes, users who submitted or voted get notified. If a linked GitHub issue is closed, the board item moves to Shipped automatically via webhook.

Question 6

Can I host the board on my own domain?

Accepted Answer

Yes, on Growth and Scale plans. Point a CNAME from feedback.yourdomain.com to Canviq, and the board serves from your domain. Branding and color scheme come from your Canviq design settings.