Surveys
| Name | Status | Responses | Completion | Created | |
|---|---|---|---|---|---|
| Post-Purchase NPS | Active | ||||
| Onboarding Experience | Active | ||||
| Feature Prioritization Q1 | Paused | ||||
| Churn Exit Survey | Active | ||||
| Beta Tester Feedback | Completed | ||||
| Employee Pulse Check | Draft |
| Name | Status | Responses | Completion | Created | |
|---|---|---|---|---|---|
| Post-Purchase NPS | Active | ||||
| Onboarding Experience | Active | ||||
| Feature Prioritization Q1 | Paused | ||||
| Churn Exit Survey | Active | ||||
| Beta Tester Feedback | Completed | ||||
| Employee Pulse Check | Draft |
Status badges. Draft (gray), Active (green), Paused (amber), Completed (blue), Archived (gray). Consistent with submission statuses.
Completion rate. Shows percentage of started surveys that were completed. Missing data shows "—".
Empty state. When no surveys exist, show centered message with "Create your first survey" CTA.
Actions menu. Three-dot menu reveals options: View, Edit, Duplicate, Pause/Resume, Archive, Delete.
Help us improve your experience by sharing your feedback on your recent purchase.
NPS4-step flow. Details → Questions → Targeting → Review. Step indicator at top shows progress. Active step highlighted in coral.
Live preview. Right sidebar shows real-time preview of how the survey will appear to users. Updates as you type.
Survey types. Pre-configured templates (NPS, CSAT, CES) or Custom. Each type has default questions that appear in Step 2.
Save draft. Admins can save progress at any step and return later. Draft surveys appear in the list with Draft status badge.
Tab navigation. Overview, Responses, Analytics, Settings. Overview is the default view when viewing a survey.
Summary metrics. Total responses, completion rate, avg time to complete, and survey-specific score (NPS, CSAT, etc).
Response trend. Simple bar chart showing daily response volume over the last 14 days. Uses gradient coral bars.
Recent responses. List of latest survey submissions with timestamp, completion %, and preview of key answers. Click to view full response.
Draggable question list. Left panel shows all questions with drag handles (⋮⋮). Active question highlighted with coral background.
Question types. Rating (1-5 stars), Multiple Choice, Free Text, NPS (0-10), Matrix. Type badge shown on each question.
Required toggle. Each question can be marked as required or optional. Toggle uses coral accent when on.
Skip logic. "Add skip logic" link opens conditional branching UI. Allows showing/hiding questions based on previous answers.